Contact and editorial support

Contact

For editorial corrections, factual feedback, outdated bonus details, broken links and other content issues, contact the CanPlay Casino editorial team at [email protected]. This address is for editorial matters only; we cannot assist with player-account or payment support.

We will acknowledge receipt of your message and, when possible, provide an estimated timeline. Typical replies arrive within 3 business days. Complex verifications may take up to 10 business days.

Corrections

To help us address reports quickly, include as much relevant information as you can. The list below shows the details that speed up verification and correction.

• Article or page URL where the issue appears
• Exact text to be corrected or a concise description of the problem
• Screenshots, timestamps or error messages showing the issue
• Date you noticed the problem and any related bonus or offer details
• Browser and device used, when relevant
• Your name and preferred contact email