Privacy policy and data protection

Overview

CanPlay Casino operates this editorial guide for Canadian readers. This privacy notice explains the types of personal and technical information we may collect on the site, the purposes for which we process that information, how long we retain it, and the choices available to readers. We handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy rules.

This policy covers only data collected by canplay-casinos-ca.com in its role as an editorial publisher. It does not govern any external casino operator, affiliate, or third-party site. When you follow links away from our site you are subject to that operator or site’s privacy policy.

Data

We collect two main categories of information. Technical data is generated automatically when you visit the site. Contact data is information you provide directly when you email us or otherwise communicate with the editorial team. We do not operate gambling services and we do not require account registration on this site.

bullets": []}

Examples

Examples help show what we mean by technical and contact data. Technical data supports site operation and security. Contact data lets us respond to questions or feedback.

bullets": []}

• Technical data: IP address, browser and device type, operating system, referring site, pages viewed, timestamps, and server error logs.
• Contact data: email address and any message text you provide when you contact support or submit feedback.

Use

We use technical data to operate, maintain, and secure the website, to diagnose and fix errors, and to understand how readers use our editorial content so we can improve clarity and performance. Technical data may also be used to detect and prevent abuse or malicious activity.

We use contact data only to respond to your inquiries, to follow up on feedback you explicitly provide, and to fulfil any reasonable request you make about your data. We do not use personal information for behavioral profiling, targeted advertising, or selling personal data to third parties.

Retention

We retain technical and contact data only as long as necessary to fulfil the purposes described here, to meet legal or regulatory requirements, or to resolve disputes. Typical retention practices include keeping server logs and technical records for up to 12 months for performance, troubleshooting, and security purposes.

Contact emails and related correspondence are retained for a limited period to allow us to respond and, where relevant, to maintain a record of requests and resolutions. In general we retain contact records for up to three years unless you request deletion sooner. If you request deletion we will remove personally identifiable information from active systems unless we are required to retain it by law.